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CASSELL CLEANERS
FAQ’s
The main difference in the two cleaning products is the active ingredient. Our original cleaner is citric acid based, which is as safe as using white vinegar. However, it is not safe for some delicate surfaces, like unsealed natural stone, and some wood surfaces and other delicate areas. This product is a better option for the following surfaces in your bath and kitchen, including to mop floors. Safe for fiberglass, vinyl, acrylic, porcelain, ceramic tile, appliances, oven cleaning, glass shower doors, limescale, soap scum, and more.
Stone pro plus is made with food grade hydrogen peroxide, and plant-based surfactant. It is formulated to work effectively on all surfaces in your home, including unsealed, natural stone, Marble, slate, and delicate fixtures. It is also a fantastic product for all-purpose cleaning, dusting, surface cleaning, like kitchen, counters, appliances, stainless steel, glass, mirrors, and even to mop floors.
Both products are designed with efficiency in mind. The concentrated formula is meant to be diluted with water and can be used in your kitchen, bathrooms, and more. You can use for outdoor cleaning and even to mop floors! Fume free, septic safe, antibacterial, nontoxic, made with organic essential oil (VOC and Phthalate Free fragrances)
Yes! Our formula is fume-free and made with milder ingredients, making it safe to use around your loved ones when used as directed.
Our new formula Stone Pro Plus is safe for household surfaces, including delicate areas like natural stone and polished wood. Stone Pro Plus is specially formulated to leave behind a streak free shine on mirrors, stainless steel and more.
Both products are fume free, septic safe, and antibacterial. Our products be used for kitchens, bathrooms, even to mop floors!
The 5-IN-1 All Purpose Cleaner is safe on most surfaces, including tile, glass, stainless steel, sealed countertops and most floors. Please avoid using this product on unsealed natural stone, polished wood or some painted surfaces. This product is as safe as using white vinegar but can damage if used improperly. When using at higher concentrations, be sure to rinse the product or wipe away any product residue with damp cloth to avoid damage on metal surfaces, wipe or polish surface with microfiber cloth for best results.
Yes! Join our Loyalty Program to earn points with every purchase and unlock exclusive rewards like free shipping and discounts.
Since it’s a concentrated formula, one bottle can last a long time—making multiple spray bottles when diluted properly.
We’d love your feedback! After purchase, visit our Shop page and leave a review on the product listing.
Absolutely. It’s fume free, bleach-free, and helps reduce plastic waste by letting you refill and reuse bottles.
No! We do NOT guarantee perfect results if you have any issues due to lack of maintenance. Some surfaces (like glass shower surfaces) can be etched permanently from the minerals in the water.
Our product can remove buildup when used as directed in stronger concentration for stubborn hardwater, along with using 0000 steel wool should give the best results. However, if you have tried other products and these methods without luck, most likely this is the case. We are confident this product will get the job done, but it will not reverse permanent damage. Please reach out if you have any questions before you purchase. I am happy to answer any cleaning related questions, or other suggestions for you.
Refer to the dilution chart on the product label or our website. A little goes a long way—just adjust the water-to-cleaner ratio depending on the job. Check out the video
Our cleaner is designed to tackle a wide variety of cleaning tasks—from bathrooms and kitchens to appliances, glass, and flooring.
Please reach out to us if you have any problems with your order. During times of high volume it can take up to 14 days for delivery.
If your order arrives damaged, please reach out as soon as possible so we can ship a replacement.
We accept returns if you are unsatisfied with the product, we are happy to provide a refund. Note: We can provide a return label within 30 days after delivery of your item, just send us back the item for a replacement or refund thanks!
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